Access to Local Admin Role

Access to Local Admin Role

The Local Admin role is for access to the administrative tools of Municipal Connect and is usually assigned to only one person at a municipality.

Local administrators are responsible for adding and deleting users, trouble shooting access, and also providing permissions to various roles throughout Municipal Connect.  Generally, municipalities have one Municipal Connect administrator.

Administrators are the first point of contact when encountering any issues with Municipal Connect. If you are unaware of who your municipality's Local Administrator is please contact you Account Support Coordinator or Account Manager. 

MPAC Contacts



    • Related Articles

    • Access to Municipal Enquiry Role

      The Municipal Enquiry role can allows users to submit and view municipal enquiries in My Work. Please contact your local administrator to provide you with access to this functionality. Local Administrators: to add this functionality, visit the admin ...

    • Access to Vacancy Application Role

      The Vacancy Application role allows users to submit and view vacant unit rebate applications in My Work. Please contact your local administrator if you require access to this functionality. Local Administrators: to grant access to vacancy ...

    • Access to Parcelization Role

      The Parcelization role allows users to view and download severance and consolidation information in My Work. Please contact your local administrator to gain access to this functionality. Local Administrators: to grant access to parcelization, please ...

    • Access to SLA Role

      SLA is an overarching category that provides access to a municipality's Service Level Agreement (SLA) results. Local Administrators: to grant access to the SLA category, please log into your admin portal, find the user's account, select the SLA ...

    • Access to Building Permit Role

      The Building Permit role can be assigned to users who need to view or add building permits and plans in the My Work section of Municipal Connect. This is with respect to architectural drawings and building plans as requested by property inspectors. ...