Adding Additional E-mails Recipients to My Work Enquiries

Users can add additional e-mail recipients by entering them in the "Additional Emails" box and hitting enter after each individual email address added if more than one.

 

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• My Work Attachment Types

  PDFs, emails, Word Documents, Excel spreadsheets, pictures can all be attached to My Work enquiries. Files created using older versions of Excel or Word will have to be re-saved using the newer versions of these programs.  Please note there is a ...

• Receiving SCIFs by E-mail

  In addition to posting completed SCIFs in My Work, MPAC continues to send completed SCIFs by e-mail.

• Expedite Non-Urgent My Work Enquiries

  If your enquiry is time sensitive but not urgent please still submit the enquiry through the 'My Work' portal. You can follow up with an email to your Account Support Coordinator or Account Manager to advise of the time sensitivity. Under the Service ...

• Can I Assign My Work Enquiries?

  No, enquiries are automatically routed to specific departments based on the selected categories/topics. 

• Submitting Multiple My Work Enquiries at Once

  You can add a maximum of up to five enquiry questions for the same property in one Municipal Enquiry Work Object. And enter the details for the additional enquiry for the same property. Up to 4 more questions can be asked: Please Note: The exceptions ...