My Work Object Attachments Not Opening

My Work Object Attachments Not Opening

If you cannot open your attachment(s) please make sure you have turned off the pop-up blocker. If you still cannot open an attachment please connect with your IT department first before contacting your Account Manager or Account Support Coordinator.
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    • My Work Attachment Types

      PDFs, emails, Word Documents, Excel spreadsheets, pictures can all be attached to My Work enquiries. Files created using older versions of Excel or Word will have to be re-saved using the newer versions of these programs.  Please note there is a ...
    • My Work Enquiries for Multiple Years

      Only one enquiry is required for enquiries that span several years.  Please reference all tax years in your enquiry question or within your attachment (if applicable).
    • My Work Rejected Work Objects

      You can verify a work object has been rejected by searching the roll number or work object ID. There will be an red circle with an X in it beside the status: If you were not the one to reject the work object, please reach out to your Account Manager ...
    • My Work Object Types

      There are five work object types in My Work: ENQ - Municipal Enquiry PCL - Parcelization - for severances and consolidations PER - Permit TAX - Tax Application VAC - Vacancy Rebate Application Users can sort work objects by type, by selecting one or ...
    • How to Reject My Work Objects

      Municipalities can reject Enquiries, Vacancy Applications and Tax Applications in the Received Status only. Users must open the work object and select the small red "reject" button at the top right of the screen, it will be grayed out if that work ...