Navigating the Tool Bar

Navigating the Tool Bar

Municipal Connect has a left side tool bar which is used to navigate the system. 
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    • Accessing the SLA Reporting Tool

      The SLA Reporting Tool is available through Municipal Connect and can be accessed under "SLA" on the left-hand toolbar: 

    • SLA Reporting Tool Homepage

      Only active service levels are presented in the Reporting Tool and a municipality is only able to see reporting for their municipality with one exception. An upper tier municipality can see their reports as well as reports for their lower tier ...

    • Gaining Access to the SLA Reporting Tool

      Users wishing to gain access to the SLA Reporting Tool should contact their local Municipal Connect Administrator.  Local administrators who require assistance to grant access can call their local Account Support Coordinator for assistance.

    • Tracking SCIFs in the SLA Tracking Tool

      Under the Service Level Agreement (SLA) service level commits to deliver 90% of Severance Consolidation Information Forms (SCIFs) within 150 days of the date of registration at Land Registration Office and 100% within one (1) year of registration.   ...

    • What the SLA Reporting Tool is Used For

      The SLA Reporting Tool provides at-a-glance snapshots of the various reporting dates to help guide MPAC discussions with municipalities around service level objectives which are outlined in the SLA. It also helps identify any areas where MPAC may be ...