Tracking My Work Enquiries

Users can check the status of work objects on My Work by looking at the status column:

Or you can click on the  icon to see the progress bar:

When searching for a specific roll number/search parameter, please remember to always click on the enter key before clicking the search button:

With clicking enter the roll number will have a greyed background and you can add to your search results, remember to always click enter after each roll number/search parameter or entry:

• Related Articles

• Viewing a Submitted My Work Enquiry

  Go to the my work tab and search by the roll number, work object or submitted by and it will pull up all related enquiries. You can further filter by status, type or created year if required. It will pull up a listing like this: When you select the ...

• How to Create a Municipal Enquiry in My Work

  Refer to the charts in Municipal Enquiry Categories / Topics with Mandatory & Non Mandatory You can also refer to the chart titled Municipal Equiries - Category/Topic Definitions

• Municipal Enquiry Categories / Topics with Mandatory & Non Mandatory Fields

  The attached chart shows all of the Municipal Enquiry Categories and Topics with a red asterisk (*) indicating mandatory fields:

• Expedite Non-Urgent My Work Enquiries

  If your enquiry is time sensitive but not urgent please still submit the enquiry through the 'My Work' portal. You can follow up with an email to your Account Support Coordinator or Account Manager to advise of the time sensitivity. Under the Service ...

• My Work Enquiries for Multiple Years

  Only one enquiry is required for enquiries that span several years.  Please reference all tax years in your enquiry question or within your attachment (if applicable).