Tracking SCIFs in the SLA Tracking Tool

Under the Service Level Agreement (SLA) service level commits to deliver 90% of Severance Consolidation Information Forms (SCIFs) within 150 days of the date of registration at Land Registration Office and 100% within one (1) year of registration.

 

This service level is reported on a semi-annual basis by MPAC, and the report is available on the last day in June and December. The report demonstrates the percentage of SCIFs delivered within 150 days and 1 year of registration.

The Reporting Tool allows users to drill-down to find details of roll numbers and work objects as follows:

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