My Work
Finding My Work Objects
My Work Objects can be found using the search tool within My Work. You can search by the Work Object ID, Roll Number, and by the user that submitted the question. You can also filter by Status, Type, and Created Year.
Resubmitting a Tax Application for Recalculation
If you are submitting due to recalculation you would be required to submit a new tax application.
MPAC Tax Application Errors
Please create a municipal enquiry to advise MPAC of tax application errors. Once received, MPAC will then re-open the original tax application and make any necessary corrections and provide a revised response.
My Work Object Types
There are five work object types in My Work: ENQ - Municipal Enquiry PCL - Parcelization - for severances and consolidations PER - Permit TAX - Tax Application VAC - Vacancy Rebate Application Users can sort work objects by type, by selecting one or ...
Replying to My Work Enquiry Responses
My Work responses are sent from a no-reply mailbox and can also be seen in the my work portal. Users must submit a new enquiry for further questions. If the response to your question is inadequate, please follow up with your local Account Manager ...
Adding Additional E-mails Recipients to My Work Enquiries
Users can add additional e-mail recipients by entering them in the "Additional Emails" box and hitting enter after each individual email address added if more than one.
How to Reject My Work Objects
Municipalities can reject Enquiries, Vacancy Applications and Tax Applications in the Received Status only. Users must open the work object and select the small red "reject" button at the top right of the screen, it will be grayed out if that work ...
Can I Assign My Work Enquiries?
No, enquiries are automatically routed to specific departments based on the selected categories/topics.
My Work Rejected Work Objects
You can verify a work object has been rejected by searching the roll number or work object ID. There will be an red circle with an X in it beside the status: If you were not the one to reject the work object, please reach out to your Account Manager ...