Multiple Enquiries for the Same Roll Number
If submitting multiple enquiry questions for one roll number, as separate enquiry entries, you will receive individual responses to those entries/questions as the information is available. Which means you may receive one answer well before another - all within the Service Level Agreement (SLA) deadlines.
If entering multiple questions for the same Roll Number in the same entry, you will not receive your response until all enquires for this entry have been completed.